Refund & Return Policy

At bdosc.com, we value your satisfaction. If your purchased item is damaged, defective, incorrect, or incomplete at the time of delivery, please contact our Customer Service team immediately for assistance.

Return Eligibility

• Product is damaged, broken, or defective.
• Delivered product is incomplete (missing quantity or parts).
• Delivered product is incorrect in size, color, or type.
• The product does not match the description or photos shown on our website.

Return Timeline

You may request a return within 7 days of delivery. Once approved, we will process your refund through Bank Payment, bKash, or Store Voucher — based on your preference.

Refund Process

After verifying your returned product, the refund will be issued within 7 working days. You will receive confirmation via SMS or email once the refund is completed.

Contact Information

Customer Service: +880 1817-505833
Email: samiur@live.com
Address: House #374/1, SRT Monipur, Mirpur, Dhaka, Bangladesh

Note:

For selected products, change of mind may not be applicable. Please review the product details carefully before placing your order. Closet DiMarz reserves the right to reject a return if the product is not in its original condition or packaging.

Thank you for shopping with Closet DiMarz. Your trust is our top priority.